Historically, those in a leadership role have been feared for their power to promote or relieve an employee of duty. However, Douglas Battista, the current President of Operations for Jenny Craig’s North America business, says it is time for today’s business leaders to offer employees a new perception of authority. Here, Douglas offers insights based on nearly two decades of experience for connecting with employees, creating an efficient team, and empowering workers to perform.
Don’t mandate, motivate
Although a leader might have the formal authority to mandate a decision, the most successful leaders obtain buy-in prior to implementing a new action, believes Douglas Battista. This means gaining the trust of the employees by obtaining their feedback prior to executing. Why? Individuals are far more likely to embrace something that they understand and support.